The General Data Protection Regulation (GDPR) is a law about the way personal data is processed in the UK. It applies to everyone who processes data as part of their business and requires transparency about how your information is processed. Mei Wan is committed to ensuring that your privacy is protected. This privacy policy as part of the consent form sets out how Mei Wan uses and protects any personal information you provide us. Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy policy.

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The policy is effective as of the 1st of January 2020.

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Why we collect your data:

We collect your data because you give them consent to do so, in order to provide independent dietetic service to you.

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What we collect:

We may collect the following information:

• Personal information

• Further clinical information related to your care

 

What we do with the information we gather:

We require this information for the purpose of:​

• Professional clinical record keeping of client information

• Sharing information with relevant health professionals

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Controlling your personal information:

Mei Wan will not distribute, sell or lease your personal information to third parties unless she has your explicit permission to do so or is required by law to do so.

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You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held for you, please contact us at meiwandietitian@outlook.com

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If you believe the information, we hold is incorrect or incomplete, please email or write to us as soon as possible and we will promptly correct any information deemed to be incorrect.

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How you can withdraw and request to be deleted from our files:

Under the GDPR, you have the right to ask for the information held about you to be deleted. If you do not wish us to make use of your Personal Information in this way, please email meiwandietitian@outlook.com. You have the right to withdraw consent at any time, however, your clinical details will be kept on file for at least eight years as per clinical guidelines and dietetic standards.

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Should you have any queries in relation to General Data Protection Regulation (GDPR) here are the contact details of our Data Controller Mei Wan at meiwandietitian@outlook.com. 

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Policy Amendments

This privacy policy is subject to change without notice.

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Fees and cancellation terms and conditions

The cost of services must be paid in full at least three working days prior to the initial consultation.

A 48-hour rescheduling/cancellation policy applies to all pre-booked consultations.

If cancelled less than 48 hours or no notice is provided by the client, the pre-booked session is deemed as used and cannot be rebooked. 

Consultations must be booked within/before the unique expiry date: 6 sessions are valid for 6 months; 4 sessions are valid for 4 months and 2 sessions are valid for 2 months.

Purchased consultations and any unused consultations cannot be extended or refunded.

 

Last reviewed 28th of October 2023.